Privacy Policy

1. Information we collect

We may collect information that you provide directly when you call us, submit a service request, or otherwise communicate with Prime 208. This may include:

• Your name and telephone number
• Your business or fleet name
• Vehicle, trailer, or equipment information
• Service needs, current location, callback preferences, and other details you choose to provide

The website may also collect basic technical information automatically, such as your IP address, browser and device type, referring page, pages viewed, approximate location derived from an IP address, and security or server log information.

Prime 208 does not collect payment-card information through this website unless that capability is clearly added and disclosed later.

2. How we use information

We use information for purposes reasonably related to operating Prime 208, including to:

• Respond to service requests and return telephone calls
• Evaluate service needs, location, scheduling, and availability
• Provide estimates, perform services, and maintain business records
• Operate, maintain, troubleshoot, and secure the website
• Understand general website usage and improve our services
• Comply with legal obligations and protect the rights, safety, and property of Prime 208 and others

Providing a phone number authorizes Prime 208 to contact you about your request. It does not by itself constitute consent to recurring marketing text messages.

3. When information may be shared

Prime 208 does not sell or rent personal information. We may share limited information in these circumstances:

• Service providers: with vendors that support website hosting, form processing, security, analytics, customer management, communications, or other business operations
• Legal and safety reasons: when reasonably necessary to comply with law, respond to lawful requests, prevent fraud, investigate security issues, or protect people and property
• Business changes: in connection with a merger, sale, financing, transfer of assets, or similar business transaction
• With your direction: when you ask us to share information or consent to the disclosure

4. Cookies, logs, and analytics

The website may use cookies or similar technologies that are necessary for site operation, security, performance, preferences, form functionality, or analytics. Server and security logs may also record technical information about visits and attempted access.

You can usually control cookies through your browser settings. Disabling necessary cookies may affect website functionality. Prime 208 does not use this website to sell personal information or intentionally build profiles for targeted advertising.

5. Data retention and security

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations.

Prime 208 uses reasonable administrative, technical, and physical safeguards appropriate to the information we maintain. No website, transmission method, or storage system can be guaranteed to be completely secure.

6. Your choices and privacy requests

Depending on where you live and the law that applies, you may have rights to request access to, correction of, or deletion of certain personal information. You may also ask questions about how your information is used.

To make a request, call Prime 208 at 208-269-5590. We may need to verify your identity before completing a request. Some information may be retained when permitted or required by law.

7. Children and third-party websites

This website is intended for commercial customers and adults seeking vehicle or equipment service. It is not directed to children under 13, and Prime 208 does not knowingly collect personal information from children under 13 through the website.

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this policy.

8. Changes to this policy

We may update this policy as the website, services, or legal requirements change. The effective date at the top of the page will be revised when material updates are published.